Patient Q&A

Patient Q&A: How do I arrange a visa extension or reissuance appointment in Shanghai?

An updated Shanghai government guide says ordinary visa extension, replacement, and reissuance requests are handled through an online appointment followed by in-person submission, with a stated processing time of seven working days after acceptance.

Published: 2026-08-20Source date: 2026-08-10

Question: If my treatment timetable changes after I arrive in China, what is the practical way to start a visa extension, replacement, or reissuance request in Shanghai?

Answer: Shanghai's official English portal says foreign nationals should first make an online appointment through the Government Online-Offline Shanghai platform or the Suishenban app under the Exit-entry Services section. The guide says applicants choose the visa service type, select the district or city for submission, enter basic passport and contact information, and book a time slot before going to the service center in person to submit the case.

The same official guide says a decision is generally made within seven working days after acceptance. It also directs applicants to confirm the exact supporting documents, office locations, and business hours with the Exit-Entry Administration Corps of the Shanghai Municipal Public Security Bureau. For medical travelers, this is a logistics reference rather than legal advice, so the exact stay route, timing, and required materials should still be confirmed directly with the relevant immigration authority.

Original source: Shanghai Municipal Government English Portal / Exit-Entry Administration Corps of Shanghai Municipal Public Security Bureau / National Immigration Administration
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