Patient Q&A: How can foreign patients request hospital record copies in Shenzhen?

Question: Can I request copies through WeChat using foreign identity documents? Answer: The hospital's March 31, 2022 guide, rechecked today, directs foreign patients to its records counter because the listed mini-program did not recognise foreign identity documents. It lists the service centre on level B1 of inpatient Building B and telephone 0755-86913333, extension 8172.

Because the guide is older, contact the hospital before visiting to confirm whether that limitation still applies. Ask which identity and authorisation documents are needed, when the records will be ready, and what copying or translation costs apply. Specify the documents your clinician at home needs. These instructions concern this hospital; other institutions may use different procedures.